Support Center

To withdraw your funds, navigate to the Wallet section, click on 'Withdrawal', select your preferred withdrawal method, enter the amount, and submit your request. Withdrawals are typically processed within 24-48 hours.

You can change your password by going to Profile & Bank Detail > Security Settings. Enter your current password and your new password, then click 'Update Password'.

Our trading fees are competitive and vary based on your trading volume and membership level. You can view the full fee schedule in the 'Fees' section of your account or on our public pricing page.

Deposits usually reflect instantly or within a few minutes depending on the blockchain network speed. If it has been more than an hour, please check the transaction status on the blockchain explorer or create a support ticket with the transaction hash.

No, strict policies prohibit multiple accounts for a single user to ensure fair usage and prevent abuse. Violation of this rule may lead to account suspension.